Vacancy Details

JG10293 - Jumeirah UAE National Future Leaders Program

Business Unit Group & Corporate
Department Executive Office
Function Executive Office
Location UAE - Dubai
Job Type Full Time Unlimited (UAE Business Unit)
About Jumeirah:

At Jumeirah, we are committed to encouraging and developing our colleagues in a world class environment. We value diversity and equal opportunity, employing over 10,000 colleagues from over 90 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.

About The Role:

A fast track program to grow UAE nationals, both academically and operationally. Upon successful completion they will become the Hotel General Managers in 2020, responsible for the management of the hotels’ commercial and operational strategies, to achieve financial and business targets.   Jumeirah’s future leaders selected for this program, will start their 5 year journey with full support of the hotels’ operations and supporting functions for the first 3 years, to develop an all-round operational hotel experience.  At the completion of these three years, candidates will have taken an overseas position for one year at our global properties, running their own teams and operations, to enhance their leadership and business acumen competencies.  The fifth and final year will be in a senior role with full responsibility, to enhance both colleagues and guest experience.  After successful completion the Future Leader will take up a senior position within one of our larger hotels and resorts.

Main Duties as a General Manager

Strategic

  • Develop and manage the commercial and operational strategy for the hotel to drive optimal performance and achieve financial and other business targets.  Ensure that annual business plans and targets are documented and well-communicated.
  • Maintain effective relationships with key stakeholders, including owners, Jumeirah Group management, customers and suppliers.

 

Commercial

  • Ensure that annual hotel sales and marketing plans are developed, implemented and monitored, and that they deliver required results.
  • Fully understand the market needs for the hotel.  Review industry and other relevant trends to identify potential areas for improvement, innovation or differentiation.
  • Analyse revenue generation trends of the hotel to identify critical areas for revenue generation enhancement.
  • Participate in sales activities in key markets, represent the hotel in the media and at relevant functions to improve market position.
  • Actively drive corporate social responsibility initiatives within local communities and the region.

 

Financial

  • Establish clear accountabilities for profit and growth with all operational teams, and contributions in expense management for all support functions.
  • Ensure the hotel management team maximises productivity and efficiencies, following company guidelines and complying with local legislation.
  • Monitor hotel performance, participate in regular financial and business review meetings and agree any corrective measures, where required.  Present appropriate information to owners and/or their representatives.
  • Ensure effective financial control and reporting measures are implemented, (including accurate forecasting), complying with Jumeirah finance directives.

 

Guest Experience

  • Regularly and personally verify that guests are receiving personalised, thoughtful and generous service.
  • Use guest, stakeholder and colleague feedback to make recommendations for improvements that drive performance and enhance the guest experience.
  • Ensure that the assets of the Company/Owner are maintained properly and meet Jumeirah brand standards, implementing effective preventative maintenance programmes and initiating appropriate capital expenditure projects in a timely manner.
  • Conduct frequent and thorough inspections of the different hotel operations to ensure they are well-managed and optimise capabilities and resources.

 

Colleague Experience

  • Act as a role model for all colleagues, clearly demonstrating the Jumeirah hallmarks, guiding principles and leadership competencies, and ensuring they are embedded throughout the hotel.
  • Lead, develop and inspire the hotel management team, encouraging accountability for team and individual performance. 
  • Actively participate in recruitment, succession planning and talent development for the hotel management team to ensure the Jumeirah culture and brand promise are supported. 
  • Ensure learning and development opportunities are provided for all colleagues, to develop capability and skills and to support colleague growth.
  • Drive a recognition culture through appropriate celebratory events, teambuilding, and recognition initiatives, and foster diversity, cultural and social awareness.
  • Support localization programmes and ensure national colleagues are given the opportunity to learn and grow.

 

Compliance & Risk

  • Ensure the hotel complies with all applicable regulations and legislation, including Health, Safety & Hygiene, employment legislation and financial reporting.  Support internal and external audit teams to ensure risks are identified and controlled effectively. 
  • Ensure that crisis management and continuity of business plans are well-developed and well-managed, and that colleagues are fully briefed and aware of their responsibilities.

 

About You:

In order to be considered for this, the ideal candidate should possess:

  • Minimum 3 years experience in a managerial role
  • Associate degree or higher
  • Ability to travel for a long period of time
  • Willingness to be placed abroad for 1 year
  • UAE National with valid documents
About the Benefits:

This position is a senior manager within the business and accordingly comes with an attractive salary and benefits package including:

  • Competitive basic salary per month
  • Accommodation allowance
  • Participation in the Management Incentive Scheme
  • Participation in the company 'Savings & Retirement' plan
  • Medical & Life Insurance
  • Annual Flight allowance
  • Married colleague will enjoy family benefits up to two children plus education assistance.

Terms & Conditions

In the next step, you will have the opportunity to enter our employment application process. This application process consists of multiple steps designed to collect information about your skills and interests, which will then be matched against the job requirements.

Your decision to enter the application process by supplying your personal information indicates you understand and agree with the following disclaimer:

The information I am submitting is complete and accurate and I am aware that proving false information during any of the steps of the application process will lead to the rejection of my application or termination of my employment.

I may be required to produce original documents that verify my employment history and educational qualifications.

By providing my personal data, I consent to Jumeirah International LLC based in Dubai, United Arab Emirates (the "Company") and the Jumeirah group of companies (collectively "Jumeirah") processing that data for the purpose of processing and assessing my application, sending me announcements of future job opportunities or for administrative purposes within Jumeirah and in particular to the processing of any sensitive personal data relating to me, including, as appropriate:

information about my physical or mental health or condition or relating to any criminal proceedings in which I have been involved in order to take decisions as to my suitability for employment; and my racial or ethnic origin or religious or similar information in order to monitor Jumeirah's compliance with equal opportunities legislation.

Jumeirah may make such information available to any Jumeirah group companies, and third parties who provide relevant products or services to Jumeirah Group (such as recruitment consultants, data processors, website hosting service providers, advisers and outsourcing service providers).

I consent to the transfer of such information to any company within Jumeirah and such third parties outside the European Economic Area throughout the world in countries where data protection laws may not exist in order to further my employment application.

Apart from such third parties, Jumeirah will not trade, sell or share my personal data to any other third party, without my consent, unless required by law.

Terms & Conditions

In the next step, you will have the opportunity to enter our employment application process. This application process consists of multiple steps designed to collect information about your skills and interests, which will then be matched against the job requirements.

Your decision to enter the application process by supplying your personal information indicates you understand and agree with the following disclaimer:

The information I am submitting is complete and accurate and I am aware that proving false information during any of the steps of the application process will lead to the rejection of my application or termination of my employment.

I may be required to produce original documents that verify my employment history and educational qualifications.

By providing my personal data, I consent to Jumeirah International LLC based in Dubai, United Arab Emirates (the "Company") and the Jumeirah group of companies (collectively "Jumeirah") processing that data for the purpose of processing and assessing my application, sending me announcements of future job opportunities or for administrative purposes within Jumeirah and in particular to the processing of any sensitive personal data relating to me, including, as appropriate:

information about my physical or mental health or condition or relating to any criminal proceedings in which I have been involved in order to take decisions as to my suitability for employment; and my racial or ethnic origin or religious or similar information in order to monitor Jumeirah's compliance with equal opportunities legislation.

Jumeirah may make such information available to any Jumeirah group companies, and third parties who provide relevant products or services to Jumeirah Group (such as recruitment consultants, data processors, website hosting service providers, advisers and outsourcing service providers).

I consent to the transfer of such information to any company within Jumeirah and such third parties outside the European Economic Area throughout the world in countries where data protection laws may not exist in order to further my employment application.

Apart from such third parties, Jumeirah will not trade, sell or share my personal data to any other third party, without my consent, unless required by law.